Repairs
Do you repair jewelry that isn't from your store?
The short answer is yes, we do!
The long answer is that we caution you to check with the original designer/company to make sure having another jeweler repair your jewelry does not void any warranties you have.
What kind of jewelry do you repair?
Rings, necklaces, earrings, pins, all kinds! We work primarily with precious metals (silver, gold, and platinum) but in some rare cases we can work with other metals. You can text or email a description of the piece and we can get back to you with more information.
What's your turnaround time?
This depends entirely on the piece and our workload at the time. Our average turnaround time for repairs is 1.5-2 weeks*, but in some cases this may be longer. If your piece is eligible, we also offer a rush fee to place your piece further up in the queue. For more information, email or text us.
*This timeline is increased during holiday seasons
Do you replace watch batteries?
Yes!
For more intensive repairs and maintenance, we work closely with a local watchmaker to ensure you get the right parts for your watch.
Do you knot pearls?
We do! We hand-knot pearls with silk thread in-house.
Do you re-size rings?
We do! We size rings up and down, using the same material that your ring is made of.
If you have any questions about your specific ring, you can always text or email us an image and we can get back to you with more information.